Embanet (the technology arm of Boston University) is committed to providing quality technical support so that you can focus on successfully completing your distance education program.

Please complete the form below to identify your specified technical issue so that we may assist you further. When completed, click the submit button to process your request for technical support. To start over, click the reset button.

Note that anything marked with an asterisk (*) indicates a required field.
(*) indicates required fields
 * First Name: 
 * Last Name: 
 * Email Address: 
* Course Information: 
Select the official title of the course you are enrolled in.
Type the name of your instructor.
* Login Information:
Type the user ID & password you use to login to your course.
I do not have my login information
I do not have my user ID
I do not have my password
My login information is included below
User ID: 
Password: 
* Subject:
Type a subject that relates to your problem
e.g. "Unable to Login."
Incident Number:
If this is an existing call, please enter the incident number found in your confirmation email.
* Problem Description:
Type a detailed and accurate description of the problem you are experiencing. Please report any error message(s) you have encountered
e.g. "I receive an error message stating that there is no firstclass server with that name on the network [1040] when I attempt to login."

Technical Support
1.866.606.1705 extension 1